If you have any questions about our products, your order or if you need help with shopping, send an email to firstname.lastname@example.org and we will answer your question as soon as possible.
If you want to return an item, please contact us within 14 days at email@example.com. After contacting us, we evaluate your return request. Upon approval we will send you a return form. You can return the item within 14 days of purchase and receive a full refund. Please ensure that the items are in an undamaged and unworn condition with all labels attached. Enclose the completed return form with the package and take the package to the post office. Keep in mind that the return costs are for your own account.
If the returned item is received in good condition and the return instructions have been carefully followed, your refund will be processed and you will receive the purchase amount back from us within 10 days.
Unfortunately, it is not possible to exchange your purchase for a different size. Our stock is limited, so we cannot guarantee that another size is still in stock. We recommend re-ordering the desired items.
If you have any questions about your shipping or return, please send an email to firstname.lastname@example.org.